Terms of service.
1. Introduction
Welcome to Holly’s Graphics. By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
2. Products
We offer a variety of physical merchandise for sale. All product descriptions, pricing, and availability are subject to change at any time without notice. Please be aware that the colors of images displayed on this website may vary depending on the technology used to view them. While we strive to accurately reproduce colours, some variations may occur.
The products displayed on our website are represented using digital mockups. These mockups are used to provide a visual representation of the final product, but they may not be entirely accurate.
3. Orders and Payment
All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
Payment must be made in full at the time of purchase. We accept various payment methods as indicated on our website. By submitting your payment information, you authorize us to charge the applicable payment method.
4. Shipping and Delivery
We aim to process and ship orders promptly. However, shipping times may vary based on product availability, shipping destination, and other factors. Estimated delivery times are provided as guidelines and are not guaranteed.
Processing Time: Orders are typically processed within 3-5 business days.
Shipping Time: Depending on your location, shipping times may range from 5 to 14 business days.
Please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times. We are not responsible for such delays.
5. Returns
Each product is printed to order, so unless there is a fault with the item we don’t accept returns. Due to the nature of our products, we do not accept returns or exchanges unless the item you received is damaged or defective.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 14 days of receiving your order at holbroxgraphics@gmail.com. Provide your order number, a description of the issue, and any relevant photos. We will assess the situation and, if applicable, provide a replacement or refund at our discretion.
Size Charts and Product Sizing
Responsibility to Read Size Charts
Customers are responsible for carefully reading the size charts provided on our website before making a purchase. It is important to refer to the size charts specific to each product, as our items are sourced from various manufacturers, resulting in differing sizing standards.
Variations in Sizing
Due to the variety of manufacturers we work with, sizing can vary significantly between products. The size charts are provided as a general guide to help you select the most appropriate size, but exact measurements may differ slightly.
Approximate Sizing
All size information provided on our website is approximate and intended for guidance purposes only. We do our best to ensure accuracy, but we cannot guarantee that the sizes will be a perfect fit for all customers.
No Returns for Size-Related Issues
Given the potential for variations in sizing, we strongly encourage reviewing the size charts and considering your measurements before purchasing. We do not accept returns or exchanges based on size-related issues unless the product is defective or damaged.
6. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.